General Information

Store Description

Our online store offers a range of IGI-created products. Some of these products are purchased and shipped through the IGI, while other product links will direct you to external websites. Products purchased and shipped directly through this site include IGI-branded shirts and CRISPR playing cards. Additional products, including games, apps, and pins, will direct you to third-party sites where you can purchase or download these products. We are not responsible for the privacy and policies of third-party sites.

Contact Information

Customer service inquiries can be emailed to igi-store@berkeley.edu. We will review and respond to questions within 3–5 business days.

Store Policies

Order Fulfillment Information

Products will be shipped within 3–5 business days. Orders within CA should arrive within 1–2 business days after shipment. Domestic orders outside of CA should arrive within 3–5 business days. International orders are welcomed, but delivery time varies depending on location of the shipment destination. Any bulk orders may need additional time, so please submit questions to customer service (igi-store@berkeley.edu) regarding large shipments.

We will update the website if any items run out of stock.

We encourage all customers to retain a copy of the transaction receipt as proof of purchase and to assist in any customer service inquiries.

Return, Refund and Cancellation Policy

Orders may be canceled if the item has not yet shipped. We do not offer refunds but will grant exchanges for a replacement item or a different size of the same item. Exchanges are granted if the item is damaged or apparel does not fit. Buyer must bear the cost of returning the original item for exchange.

Delivery Policy

We ship to all locations. International orders may require additional time for order processing and shipping times.

Privacy & Security

Privacy Statement

Our site uses cookies to keep track of your shopping cart. We use cookies to identify you so we can retrieve your information so you don’t have to re-enter it each time you visit our site.

This site may contain links to other sites. We are not responsible for the privacy practices or the content of third-party sites.

Our site does not automatically enroll your email address to receive promotional emails, but we offer the option to subscribe to our newsletters on our site.

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

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